Latitude South Travel Company
Terms & Conditions
DEPOSIT AND FINAL PAYMENT REQUIREMENTS
A non-refundable deposit as specified in credit card authorization form must be received within 10 days to hold reservations. The standard deposit amount is 20% of trip cost, however, additional deposit requirements may apply to hold reservations at select accommodation providers and will be advised at time of booking. Full payment must be received 60 days prior to departure. Full payment amount subject to change based on currency exchange fluctuations. In order to secure cost as quoted, full payment required upon confirmation of arrangements. For bookings made within 60 days, full payment is due immediately. We accept Visa, MasterCard and Cashier’s Checks for payments.
Latitude South Travel Company’s parent company, New Zealand Adventure Co. and its agents co-operators and co-sponsors, and all employees shall not be responsible for personal injury, or property damage, loss, accidents, delay, irregularity or change of itinerary incurred by any person arising out of the act of negligence of any direct or supplemental air carrier, hotel or ground operator, or other persons rendering any services or accommodations being offered.
We will not accept responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, strike, war, quarantine, pilferage, monetary crisis, political or social unrest, labour problems, climatic aberrations, local law, disease or any act of God.
Baggage is at the owners risk entirely. The airline concerned and their agents and affiliates are not to be held responsible for any act, omission or event during the time passengers are not onboard their aircraft. Air schedules are subject to change without notice.
All quotes are subject to availability. All rates are indicative only and are subject to currency fluctuations until final payment has been received. Initial quote and second draft are provided free of charge. Should a third re-quote be required, a plan-to-go deposit of 20% of projected trip cost will be requested and applied to the vacation cost.
Costs of Passports, Visas and other items of a personal nature such as laundry, unspecified meals, tours and other services not specified in the tour itinerary.
EQUIPMENT USE / RENTAL
Passengers electing to take advantage of sporting equipment offered by hotels and ground operators do so at their own risk. Latitude South Travel Company or New Zealand Adventure Co. will not be held responsible while equipment is in use by the client.
CHANGES AND CANCELLATIONS TO CONFIRMED ARRANGEMENTS
Once the itinerary is confirmed, any subsequent changes will incur an additional charge, over and above itinerary cost, of $500.00 for each change. If final travel documents have already been prepared, an additional charge, over and above itinerary cost, of $750.00 will be assessed. If it is necessary to cancel any travel plans, a full refund less non-refundable deposit and supplier assessed fees will be made, provided cancellation is outside at least 60 days prior to departure. Within 60 days we charge an additional administrative fee, over and above itinerary cost, of $500.00 per person plus any fees assessed by the hotels or other suppliers. Within 15 days of departure the additional fee, over and above itinerary cost, increases $600.00 per person plus any fees assessed by suppliers. No refund will be given within 5 days prior to travel or once travel has commenced.
No refunds will be made for any unused portion of the travel arrangements once travel has commenced.
You are required to have a valid Passport for entry into New Zealand and/or Australia. An Electronic Travel Authority is required for admission to Australia. New Zealand Adventure Co. and participating airlines are not responsible if travellers fail to obtain all necessary travel documents. Please enquire with us as to whether you require a special entry visa to enter New Zealand based on your originating country.
We strongly recommend the purchase of comprehensive travel insurance prior to trip commencement.
We do not offer pricing breakdowns for tour inclusions. Costs represent a complete package of arrangements and no itemization of costs will be rendered.